Privacy Policy

PROPER FILMS LTD

This policy explains how Proper Films Ltd collects, uses, and protects your personal data when you visit our website or get in touch with us. We are committed to handling your information responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Proper Films Ltd is a documentary production company registered in England and Wales. We are the data controller for the personal data described in this policy.

Contact: tom@properfilms.co.uk or valeria@properfilms.co.uk

Website: properfilms.co.uk

What data we collect

We may collect the following personal data when you contact us or use our website:

  • Name and job title

  • Email address and telephone number

  • Company or organisation name

  • The content of any messages or enquiries you send us

  • Technical data including IP address, browser type, and pages visited (via analytics, where enabled)

We do not collect sensitive personal data (such as health information, ethnicity, or political opinions) through our website.

How we use your data

We use your personal data for the following purposes:

  • To respond to enquiries and communicate with you about potential projects

  • To maintain records of clients, contributors, and professional contacts

  • To send information about Proper Films that you have requested

  • To comply with legal obligations

We do not use your data for automated decision-making or profiling.

Legal basis for processing

We rely on the following legal bases under UK GDPR:

  • Legitimate interests: to manage our business relationships and respond to enquiries

  • Contract: where processing is necessary to fulfil or prepare a contract with you

  • Legal obligation: where we are required to process data by law

  • Consent: where you have given us explicit permission, for example to receive updates from us

How we store and protect your data

Your data is stored securely and accessed only by the directors of Proper Films Ltd. We use password-protected systems and take reasonable technical precautions to prevent unauthorised access or loss.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (such as email and cloud storage providers) who process it on our behalf under appropriate data protection agreements.

How long we keep your data

We retain personal data only for as long as necessary for the purposes described in this policy:

  • Enquiries that do not result in a project: up to 12 months

  • Client and project records: up to 7 years following the end of the project (for legal and financial compliance)

  • Contributor and subject data from productions: as required by our contracts, typically up to 7 years

Footage and individuals appearing in our productions

Where we film individuals as part of a production, we obtain written consent from all subjects before filming begins. This consent document covers how their image and likeness will be used, stored, and distributed. Individuals may withdraw consent prior to production completion; please contact us directly to discuss this.

Footage containing identifiable individuals is stored securely and access is limited to the production team. We do not share or distribute footage without the appropriate rights and releases in place.

Your rights

Under UK GDPR you have the following rights:

  • The right to access the personal data we hold about you

  • The right to correct inaccurate data

  • The right to request deletion of your data (subject to legal obligations)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact us at tom@properfilms.co.uk. We will respond within one month.

Cookies

Our website may use cookies to improve your experience and to collect anonymous analytics data. You will be asked for your consent before any non-essential cookies are set. You can manage or withdraw cookie consent at any time through your browser settings.

Third party links

Our website may contain links to third party websites. This privacy policy applies only to properfilms.co.uk. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The current version will always be available on our website. We will notify you of significant changes where we hold your contact details.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO)

ICO website: ico.org.uk

ICO helpline: 0303 123 1113